Paragon Aviation Group celebrates a decade of excellence with record-breaking votes cast for their 2023 Network Member Awards which include the FBO Member of the Year, the FBO Manager of the Year, the Award of Excellence, and the Diamond Partner Award.
The 2023 FBO Member of the Year was awarded to Business Jet Center (BJC) based at Dallas Love Field Airport (KDAL) in Dallas, TX. Fellow FBO members and thousands of flight departments had the opportunity to cast their votes for this esteemed award. Customer feedback surveys submitted throughout the year also played a role in determining the winner. BJC received a personalized crystal trophy, a custom banner to display in their lobby, and a team lunch sponsored by Phillips 66, BJC’s fuel provider. Paragon also donated to Business Jet Cares, BJC’s non-profit organization that supports the local community as well as national charities like Folds of Honor and Patriot Paws Service Dogs. Visit www.AwesomeFBO.com to see how Business Jet Center surpasses the competition with the core values of family spirit, humble hearts, trusted service, and vibrant experience.
The FBO Manager of the Year award focuses on an individual who is an active participant in the network, regularly shares best practices, is highly respected by their team, and contributes their expertise to fellow members. Selected by Paragon’s corporate team, this year’s recipient was Julie O’Brien, General Manager at ProJet Aviation located at Leesburg Executive Airport (KJYO) in Leesburg, Virginia. O’Brien, who won this award previously in 2019, is the co-founder of ProJet’s Aviation Education and Career Expo and sits on Paragon’s FBO Advisory Board.
The Award of Excellence recognizes an FBO team member who has gone above and beyond and is chosen from fellow FBO members’ votes and results from customer feedback surveys. Congratulations to Ysabella Tetley, Customer Service Manager at Henriksen Jet Center based at Houston Executive Airport (KTME), who was voted as this year’s winner. This is Tetley’s second time earning this distinction.
X-1FBO, an advanced FBO software system designed to improve safety, maximize profits, and enhance customer service, won the Diamond Partner Award. This award recognizes a partner in Paragon’s Strategic Partner vendor program - a group of carefully vetted companies that offer exclusive pricing to Paragon Preferred customers.
“We are overjoyed to share that we have received the highest number of votes ever in the history of our awards program. The overwhelming response is a testament to the passion and enthusiasm of our community in recognizing and celebrating excellence, said Megan Barnes, President of Paragon Aviation Group. “We extend our heartfelt gratitude to every individual who took the time to cast their vote contributing to the success of our awards program. Your participation has made this 10th year truly special.”
The Paragon Network is a distinguished membership of elite FBOs and international handling agents that provide world-class service to general aviation travelers around the globe. Paragon Aviation Group performs a comprehensive audit of the facilities and services offered to ensure the quality of the member base before any FBO joins The Paragon Network. Each member FBO must comply with a set of strategically developed core standards to remain in the group. Paragon Aviation Group facilitates The Paragon Network.
Paragon Aviation Group is a family business comprised of Mike Delk, Megan Barnes, and Molly LeBlanc. With their combined industry experience of over 85 years, they have introduced an exciting industry platform for premier aviation service providers.