Customer Testimonials

"One of the nicest (if not THE nicest) FBOs I've ever been to. Modern and clean, nice people, good fuel prices. Will come back here anytime I'm in this area."

- Don H. on Chantilly Air Jet Center (KHEF)

 

"Jet Centers of Colorado COS ranks up as one of the friendliest FBOs I've ever been to! Everyone there was cheerful and helpful. The car came out as the plane was being shut down. I had to come out to the airport the next day to get something out of the plane and the desk personnel remembered my name! All I was flying was a 182. 5 Big Stars!"

- WD Lewis. on jetCenters of Colorado (KAPA, KCOS, KFNL)

 

“These guys were great. Made our transit from International airport to our flight to Brisbane very easy. Comfortable jet supplied. Very professional pilot. Overall a very pleasant experience.”

- James F. on ExecuJet Sydney (YSSY)

 

“Great staff and amenities!”

- Byron S. on ExecuJet Melbourne (YMEN)

 

“Best service. Great staff!”

- Tinayeshe N. on ExecuJet Dubai South (OMDW)

 

“Excellent hospitality and amazing service!”

- Ehti S. on ExecuJet Dubai International (OMDB)

 

“Nice digs & friendly folks.”

- Sabine S. on ExecuJet Wellington (NZWN)

 

“Very comfortable waiting area and the staff is awesome and very helpful.”

- Amy S. on Odyssey Aviation Exuma (MYEF)

 

“Very professional VIP handling service.”

- Carles S. on ExecuJet Gerona (LEGE)

 

“Brilliant team! Awesome coffee! Best "outfit" at Cape Town International.”

- Cobus D. on ExecuJet Cape Town (FACT)

 

“Very good service and very friendly welcome!”

- Jürgen B. on ExecuJet Brussels (EBBR)

 

“Wonderful customer service!”

- Chukwuma K. on ExecuJet Lagos (DNMM)

 

“Their attention to detail is remarkable, thank you!!!”

- Kim F. on Odyssey Aviation (MYNN)

 

“You will NEVER find a better FBO. I've got 27 years flying and these folks know how to operate. Be grateful that they are surviving these difficult times! I flew in my single engine, asked them to stay late and they did everything I asked. Met me at the plane with my rental car too! Always love flying into Odyssey. Great people!”

- Nathan H. on Odyssey Aviation Kissimmee (KISM)

 

“I've used this FBO on a number of occasions and they are just great! Helpful, friendly and great to deal with. Highly recommend.”

- Andrew J. on Odyssey Aviation (KYIP)

 

“It was an overall great experience at this FBO. I would also like to thank Amanda for her amazing customer service we truly appreciate it!”

- Erin P. on National Jets (KFLL)

 

“Great FBO. Flew into Willow Run in our Piper Arrow to see some old iron (DC-9s). Fantastic service, everyone is very friendly and gas is reasonably priced.”

- Matthew J. on Odyssey Aviation (KYIP)

 

“Was one of several aircraft staging thru Fargo for a trip to northern Canada. Fargo Jet Center could not have been better or more accommodating hosts including having our rental car ready for us when we arrived shortly before Midnight. Just a pleasant experience.”

- Carl R. on Fargo Jet Center (KFAR)

 

“I was working out of EDC quite a bit with a 441 and I had nothing, but excellent things to say about the way we were treated, the CSRs and the facility at Henriksen Jet Center. We also stopped into their sister location in TME and both make it very easy to return to happily as we got treated like superstars.”

- Spencer N. on Henriksen Jet Center (KEDC)

 

“The staff at Odyssey Aviation, Kissimmee went out of their way to resolve a problem with a rental car that I scheduled myself. The rental car company did NOT deliver the car and lost the reservation even though I was given a confirmation number. The rental car company acknowledged the confirmation was valid, but refused to deliver a vehicle. The Odyssey staff was able to convince the rental car agency to make good on the reservation allowing my family to enjoy one of the local theme parks. In conclusion, the Odyssey staff really went above and beyond. We will be visiting Odyssey at all future visits to the area.”

- Adam H. on Odyssey Aviation Kissimmee (KISM)

 

“This was a PA24-250 Piper Comanche AngelFlight. We brought in an AngelFlight patient from Amarillo who needed a follow up visit to Baylor Hospital after a double lung transplant. Business Jet Center could not have been more helpful and caring. We were given first class treatment from the moment we landed. The line crew was superb. Our passenger needed assistance in debarking and they were more than accommodating. Inside personnel were just as friendly and helpful. Special thanks to Victoria Zambrano for stepping up and helping defray some of the fees and expenses. The class of Business Jet Center is definitely expressed by the people that work there!”

- Bob N. on Business Jet Center (KDAL)

 

“Upon arrival the line crew greeted our aircraft and help load the luggage right away with a very quick turn around. From touch down to wheels up 17 minutes, way to go. Great folks and service. Thank you from Independent Stave Company.”

- David K. on Henriksen Jet Center (KEDC)

 

“Beautiful FBO and an easy in / easy out airport near a busy airspace. But the best part occurred after I left. I did not realize my Florida SunPass would not work in Texas (my error) and so I forgot that it was left in my rental car. When I realized it was missing upon returning home, Laura graciously tracked it down and mailed to me. Great customer care!”

- Stephen S. on Henriksen Jet Center (KTME)

 

“Good service in the FBO and ramp personnel!”

- Abel H. on ExecuJet Moneterrey (MMAN)

 

“A couple of weeks ago I flew over to Odyssey to pick up friends flying in from the states, rules had changed because of COVID for this private flight to fly them to another island. The day before the flight I called Odyssey, Mr. Russell and staff were instrumental in getting me approved for this flight both ways. I can't thank them enough for helping me make this a legal and exciting flight.”

- Jeff K. on Odyssey Aviation (MYNN)

 

“Great service! Thank you!”

- Cofrance S. on ExecuJet Paris (LFPB)

 

“I've been flying into YIP for years in a 182. I've always gone to Odyssey and they've always treated me like big iron. When I say big iron, I mean BIG iron. Their ramp will accommodate a 747-400! When I'm marshaled in, I'm always greeted by name by personnel that have worked there for years and remember me. I think that says a lot about the culture at Odyssey. I can see why the Jet folks come here. They're probably in their cars on 275 or 94 before they'd even get to the FBO at DTW. With reasonable fuel prices and the friendly service, Odyssey gets 5 big stars from me!”

- WD Lewis on Odyssey Aviation (KYIP)

 

“Received excellent VIP experience!”

- Zandile N. on ExecuJet Johannesburg (FALA)

 

“Professional service. Lovely building.”

- Mariolise W. on ExecuJet Cape Town (FACT)

 

“Very professional, competent and friendly. Highly recommended!”

- Philipp L. on ExecuJet Munich (EDDM)

 

“I keep my SR22 at Premier Jet Center and everyone there is phenomenal. They understand the importance of an excellent customer experience and ensure I always get outstanding service. From the customer service desk, to the line folks, to the maintenance staff I feel like I'm their only customer and it's this high level of customer experience that sets them apart from all the rest of the FBO's at KFCM and most anywhere else that I have visited.”

- Patrick B. on Premier Jet Center (KFCM)

 

“Great service, friendly people and a comfortable crew lounge.”

- Thomas M. on ExecuJet Berlin (EDDB)

 

“Great FBO with good service. I have been very pleased as a base tenant on my F900.”

- Dan H. on Clay Lacy Aviation (KSNA)

 

“Aero Air's 100LL prices have been very competitive, and they even offer a discount on top of that for AngelFlight missions. They have two clean crew cars, and are generous with their lending of them. I've recently switched to Aero Air from Global since they've gotten less welcoming of piston planes, and I've been very happy with the switch!”

- William D. on Aero Air (KHIO)

 

“Stopped in for fuel and a quick bite to eat. Super nice facility. Both the line folks and the front desk people were very helpful and friendly. Used the courtesy car to go into town for lunch. I'll be back.”

- Ken M. on Fargo Jet Center (KFAR)

 

“We just came back from another long weekend in Dallas, and again we picked Business Jet Center for the Bonanza. I can't say enough good things about the nice people working here, both on the line and in the office. As you might expect at an airport like DAL, flying here isn't cheap, but you get what you pay for at this FBO.”

- Martin P. on Business Jet Center (KDAL)

 

“Friendly, professional staff. Took great care of my passengers and my aircraft. Highly recommended.”

- Mike R. on DuPage Flight Center (KDPA)

 

“Top Service! The real Executive Handling at Munich Airport.”

- Stefan B. on ExecuJet Munich (EDDM)

 

“I read negative reviews on two different web sites for this FBO and was quite concerned about my visit. I am delighted to report that my experience was OUTSTANDING. I was greeted by two very friendly linemen who asked what services would I like. I went in the FBO and secured my rental car at the quoted price and checked in at the front counter and ordered my aircraft fuel to be topped off. I encountered nothing but smiling faces with excellent attitudes. I went to get a luggage cart (rental cars are not allowed on the ramp) and noticed the greeting linemen had already got a cart for me and were waiting at the plane. They were very busy but the attention I received was appreciated. I called before returning to the airport 2 days later and my plane was pulled up to the front line with full fuel. I highly recommend this FBO based on my visit.”

- Dan M. on Fontainebleau Aviation (KOPF)

 

“The best independent FBO in the nation. Stopped in again last month and needed help loading a heavy item into the baggage compartment. Alexander Casanova and the other line staff were great. Counter staff excellent also.”

- Vol S. on National Jets (KFLL)

 

"Great service, coffee machines, sparkling water comfortable chairs and fantastic staff. The facilities were spotless and very well looked after. I’m going to have to really reset my radar for service back to Qantas levels soon and I am not looking forward to it."

- Daniel W. on ExecuJet Sydney (YSSY)

 

"In my honest opinion, Business Jet is a step above the rest. I was a transient customer for roughly 2 years before becoming a based customer when my principal moved operations there. And I can honestly say, transient customer or based customer, everyone is treated with the utmost respect and given the same priority as the next guy. From the customer service representatives up front to the line personnel in the back, you will receive the attention to detail both pilots and owners alike appreciate receiving. I would gladly refer anyone to Business Jet Center at Dallas Love."

- J. Trahan on Business Jet Center (KDAL)

 

"Best service around!!!!!! Hands down this FBO is hard to beat. They monitor incoming flights and automatically pull valet passenger vehicles to planeside, on the ramp, at shutdown. Fuel prices are good and they get fuel orders correct. Very well trained staff and extremely helpful. Love operating in and out of this FBO. 5/5 stars."

- Donnie P. on Henriksen Jet Center (KTME)

 

"Zelda and her crew at Odyssey run one of the best FBOs in the Caribbean that I’ve ever seen. These people were very helpful and Odyssey has fair prices. They make clearing customs a breeze and will have you on the beach in no time. Will be back for sure! Thank you!"

- Jason A. on Odyssey Aviation (MYNN)