Paragon Aviation Group announced the annual recipients for their 2021 Network Member Awards including FBO Member of the Year, FBO Manager of the Year, and the Award of Excellence.
The 2021 FBO Member of the Year was awarded to Henriksen Jet Center - Houston based at Houston Executive Airport (KTME) in Houston, TX. Fellow FBO members and over 1,000 Paragon Preferred flight departments had the opportunity to cast their vote for the prestigious FBO Member of the Year. Customer feedback surveys submitted throughout the year also played a role in determining this year’s winner. Along with a catered lunch for the FBO team, they received a personalized crystal trophy and custom floor banner to display in their lobby. Paragon Aviation Group will also make a donation to Henriksen Jet Center – Houston’s preferred charity. Visit www.AwesomeFBO.com to see why Henriksen Jet Center - Houston surpasses the competition with its award-winning service and the world’s largest arrival canopy.
The FBO Manager of the Year award is voted on by the Paragon Aviation Group corporate team. This year’s recipient was Cat Wren, Chief Experience Officer at Business Jet Center (KDAL) in Dallas, TX. “I am truly honored to present Cat this award as she is a selfless leader with a humble heart,” said Megan Barnes, President of Paragon Aviation Group. “Not only does she work tirelessly for Business Jet Center, but she also spearheads the company’s non-profit, Business Jet Cares, which gives back to veterans and the local community.”
Based off FBO Members’ votes and results from customer feedback surveys, the winner of the 2021 Award of Excellence went to Ysabella Tetley, Customer Service Manager at Henriksen Jet Center based at Houston Executive Airport (KTME) in Houston, TX. “Ysabella was instrumental in Henriksen Jet Center-Houston winning major accolades this year including being one of AIN FBO Survey’s Top 5% rated FBOs in the Americas. It was due a lot in part to her tenacity, warm personality, and customer-focus expertise,” commented Scott Jefvert, Paragon Aviation Group’s Director of Sales.
Congratulations to these outstanding award winners on their performance, service, and dedication to the aviation industry!
The Paragon Network® is a distinguished membership of elite FBOs and international handling agents that provide world-class service to general aviation travelers around the globe. Paragon Aviation Group performs a comprehensive audit of the facilities and services offered to ensure the quality of the member base before any FBO joins The Paragon Network. Each member FBO must comply with a set of strategically developed core standards to remain in the group. Paragon Aviation Group facilitates The Paragon Network.
Paragon Aviation Group is a family business comprised of Mike Delk, Megan Barnes, and Molly LeBlanc. With their combined industry experience of over 85 years, they have introduced an exciting new industry platform for premier aviation service providers.