Paragon Network FBOs Set a New Standard with Gulfstream Ground Handling & Service Training

Cypress, TX – March 2025 – The Paragon Network® proudly announces that eighteen Fixed Base Operators (FBOs) have successfully completed comprehensive ground handling and servicing training for Gulfstream aircraft. This achievement reflects a steadfast commitment to service excellence and safety within the aviation industry.

Participating FBOs:

The following locations have completed this advanced training:

1. Business Jet (KDAL)

2. Castle & Cooke (PHNL)

3. Chantilly Air Jet Center (KHEF)

4. Clay Lacy (KSNA) (KOXC)

5. ExecuJet (OMDB, OMDW, LEIB, LEBL, LEGE, LEVC, TNCM)

6. Fargo Jet Center (KFAR)

7. Henriksen Jet Centers (KEDC)

8. National Jets (KFLL)

9. Premier Jet Center (KFCM)

10. Samson Executive Jet Centre (EGNT)

11. Westover Metropolitan Airport (KCEF)

“In recent years, our industry has experienced significant turnover and changes, raising concerns about the adequacy of training for line service teams. Proper quality training is essential for maintaining safety and dispatch reliability. Our Paragon locations have been committed to enhancing team training programs to address these challenges. This includes implementing our own specialized in-house Paragon training as well as collaborating with strategic partners like Polaris Aero and others to ensure we provide our members the best training resources and expertise,” said Crystal Kubeczka, President of Paragon.

Training Overview:

Gulfstream and FlightSafety International created this training program for line service technicians over ten years ago. It covers all models of large-cabin and mid-cabin Gulfstream aircraft. By emphasizing critical safety protocols, the program aims to enhance dispatch reliability and operational efficiency.

The training modules include specialized content for Gulfstream’s extensive fleet: G150, G200, G280, G450, G550, G650, G500, G600, G700, and G800 models. Through interactive courses, participants gain in-depth knowledge of the latest technologies and servicing techniques essential for handling these advanced aircraft.

“Investing in employee training is one of the best decisions an organization can make. Seeing our team successfully complete the Gulfstream Servicing Training and applying their knowledge in the field has reinforced our unwavering commitment to safety and quality. This investment not only enhances our operational capabilities but also ensures that our clients receive the highest standard of service, backed by expertise and precision” – Landon Jarvis, Line Service Manager at Clay Lacy KSNA.

Curriculum Highlights:

The training curriculum focuses on key areas such as:

• Aircraft Handling: Parking, towing, and mooring.

• Safety Procedures: Walkarounds, fueling protocols, and snow/ice removal.

• Maintenance Services: Lavatory and water servicing, window cleaning.

• Operational Best Practices: Practical demonstrations to ensure industry-leading safety and efficiency.

Empowering Excellence:

Michel Tohane, President of Luxaviation/ExecuJet, stated: "The successful completion of Gulfstream ground handling and servicing training by our team is a testament to ExecuJet's unwavering commitment to safety and service excellence. This achievement empowers our staff with the knowledge and skills necessary to provide top-tier service to Gulfstream aircraft, ensuring operational efficiency and enhanced customer experiences. We are proud to be part of this initiative and look forward to continuing to set industry standards in aviation services."

Customer Benefits:

This training ensures faster service turnaround, improved safety protocols, dispatch reliability, and an elevated experience for Gulfstream operators worldwide.

This achievement directly benefits Gulfstream operators and passengers by:

• Improving service turnaround times.

• Enhancing safety standards across all participating FBOs.

• Elevating the overall customer experience at Paragon Network locations.

Future plans:

“The completion of this training marks a significant milestone for our FBO partners and reflects our unwavering commitment to safety and quality in service delivery,” stated Crystal Kubeczka, President of Paragon Aviation Group.

Paragon Aviation Group remains dedicated to continuous improvement. Future initiatives include exploring additional certifications and expanding training opportunities to further solidify their leadership in the general aviation industry.